Your information
deserves care.

Information we collect

Service requests include your name, phone number, pickup address, service preferences, and any notes you provide. Approved accounts may also contain service history, payment records, employment information, and access decisions relevant to your relationship with GEO.

Keep unnecessary sensitive information out of free-text notes. Do not send card numbers, passwords, or bank credentials through service request forms.

Who can see it

Approved GEO staff receive access according to their role. Field workers receive information for assigned routes. Employee pay information is restricted to authorized HR and executive roles. Customer portal access is linked to the customer record approved for that sign-in.

Sign-in and online storage

This release uses Sign in with ChatGPT. The sign-in provider handles your password; GEO receives an identity reference and email address to manage access. Hosting and database services are supplied through OpenAI Sites and its infrastructure providers. Information may be processed outside Liberia.

Records and corrections

GEO keeps service, finance, and access records to support operations and accountability. Important actions are logged with a user ID and time. Official financial and audit records are corrected through documented processes rather than silently removed.

Contact GEO to ask about information held about you, request a correction, or raise a privacy concern. GEO will verify your identity before disclosing or changing private records. Retention periods and deletion requests are subject to the applicable record-keeping requirements and company policy.

WhatsApp and shared devices

WhatsApp links open a separate service subject to its own privacy terms. Use it only for information needed to resolve your request. Sign out when finished on a shared phone or computer.

Contact GEO

Ask our team for assistance with access, corrections, or concerns about how your information is used.